Terms & Conditions

By signing up, signing in, or using Instanizer, you agree to these Terms & Conditions and the Privacy Policy. If you do not agree, do not use this service.

If you are not an adult under applicable law, use this service only with the consent and supervision of a parent or guardian.

• You must provide a correct username and email and keep your account password confidential.
• Registration with email and password is only for common email services (for example Gmail, Yahoo, Outlook, or iCloud). Owners of email addresses on other domains can sign up by choosing “Continue with Google”.
• Accounts registered with email and password must verify their email before they can place orders or add balance. Accounts that sign in with Google are considered already verified.
• All activity carried out through your account, including orders and use of balance, is your responsibility.
• Contact us immediately if you suspect your account is being misused. Signing out of your account ends all sessions that are active on other devices.
• One person may not use another person’s account without the owner’s permission.
• You can sign up with email and password or sign in with a Google account. How your data is processed is governed by the Privacy Policy.

Instanizer is a social media marketing (SMM) panel. Your orders are processed automatically by our order fulfillment system. Instanizer is not affiliated with, and is not endorsed by, Instagram, TikTok, YouTube, X, Facebook, or any other platform whose name appears in the catalog.

• We never ask for your social media account password. A target link or username is enough.
• We do not guarantee specific results, such as quantity, speed, engagement growth, or how long results last.
• The estimated start time, speed, and quality listed on a service are estimates from the order fulfillment system, not guarantees.
• Social media platforms may change their policies, remove interactions, or restrict accounts at any time. These risks are outside our control.

• Orders are paid for with your account balance. The balance is topped up through top-ups processed by the Tripay payment gateway, with a minimum of Rp 10.000 and a maximum of Rp 50.000.000 per transaction.
• Payment channel fees may be added to your invoice, and merchant fees may reduce the balance credited. The total invoice and the balance you will receive are always shown before you pay.
• The balance is credited automatically after Tripay confirms the payment.
• The balance can only be used to buy services on Instanizer and cannot be withdrawn or transferred to another account.
• If a payment is cancelled or refunded by Tripay after the balance has been credited, the balance that came from that payment will be reversed.

• Make sure the link, username, quantity, and other details are correct before you confirm. Orders are passed on to the order fulfillment system immediately and cannot be changed.
• The target account or content must be public while the order is running. If an order is still carried out even though its details were wrong, or the target is set to private, deleted, or renamed, the funds cannot be returned. Refunds apply only as described in the Cancellation and refunds section.
• Do not place a new order for the same target with the same service before the previous order is finished, because the results cannot be told apart.
• If the outcome of passing an order on to the order fulfillment system cannot be confirmed, your balance is held for that order until its status is clear. Contact us if the status does not change.

All refunds are credited to your account balance, not to a bank account or e-wallet.

• Rejected by the system: if the system rejects an order when it is created, the order price is refunded in full.
• Cancelled (Canceled): if the order is cancelled by the order system, the order price is refunded in full.
• Partial: if only some of the units are delivered, the refund is calculated in proportion to the units not delivered, rounded down to the nearest rupiah.
• Cancellation requests are processed and only succeed if approved, depending on the order status. Funds are returned after the system confirms the cancellation.
• Each order can only be refunded once.

• Refill is only available for services that state refill support and for orders that already have the Completed status.
• A refill request for the same order can be submitted no sooner than 24 hours after the previous request.
• A refill replaces units that have dropped, in accordance with the service terms. A refill does not deduct from your balance and does not apply to drops caused by changes to the target account, such as setting it to private, changing the username, or deleting content.
• We record the percentage of units still active on day 7, day 14, and day 30 after an order is completed, and may submit an automatic refill if the figure falls below a threshold we set.

• Reseller API access uses the API key that belongs to your account. Keep it confidential; all requests made with that key are considered to be made by you.
• Requests are limited per key (number of requests and orders per minute, and failed authentication attempts). Limits may change at any time and requests that exceed them are rejected. See the API documentation.
• API keys may be revoked or disabled if misused.

You may not use Instanizer to:

• promote content that violates the laws of the Republic of Indonesia, including fraud, gambling, and pornography;
• harass, intimidate, or harm others;
• attempt to access accounts, data, or systems that do not belong to you;
• send excessive automated requests or disrupt the availability of the service;
• exploit system loopholes, for example to obtain a balance or refund you are not entitled to.

Balances or refunds obtained through a violation may be corrected, and the related account may be deactivated.

We may deactivate accounts that violate these Terms & Conditions. A deactivated account cannot sign in, and all of its sessions end. If you believe a deactivation is a mistake, contact us through the channels in the Contact section.

The service is provided as is. To the extent permitted by law, Instanizer is not liable for indirect losses, including loss of revenue, followers, or reputation, or for actions taken by social media platforms against your account.

Our liability for an order is at most the price you paid for that order.

We may update these Terms & Conditions. The date of the last revision is shown at the top of the page. By continuing to use the service after a change takes effect, you are considered to have accepted the latest version.

These Terms & Conditions are governed by the laws of the Republic of Indonesia. Disputes are first sought to be resolved through discussion with our support team. If that is not achieved, disputes are settled through the competent district court in Jakarta.

• Operator: Instanizer (owner: Firmansyah Helmi Kurniawan), address: Jalan Kebon Nanas, Jakarta
• Email: support@instanizer.com
• WhatsApp: wa.me/6281586843522
• Telegram: t.me/instanizer_support